​Enhancing Patient Engagement (Episode 101)

Susannah Bailin is a former patient who was very frustrated by the handouts and generic videos that she was supposed to use to do her home exercises so she started a business called AC Health. Her goal was to make it easy for patients to bring the information - and encouragement - provided to them by their therapists home. Susannah has been a board member of seven non-profits, including schools and a senior living residence. She has worked in venture capital and in career development. She has a BA from Harvard College and an MBA from Harvard Business School.On this episode, Susannah talks about the inspiration she got from her experiences in navigating the healthcare system as a patient and shares about the app she developed that's now available for use, AC Health. This app can be used as a platform for therapist and patient to stay connected and for therapists to store and share home program recommendations for specific patients in digital format. 

AC Health is available - for FREE - on iOS and Android platforms for smart phones and tablets. There is a 30-minute long free training available to anyone opening an account.

Occupational therapy practitioners who want to connect with Susannah about using the app can do so by emailing her at susannah.bailin@ac-health.com. Anyone wishing to see a demonstration of how the app works may schedule a demo at https://calendy.com/susannah-bailin/30min. The website for the app is www.ac-health.com.

​Susannah also recommends the program "The Artist's Way" by Julia Cameron which helps to harness creativity to support the creative demands in the profession of OT.

Episode 101